The Orlando International Airport has announced they’ll be offering compensation to travelers who may have missed their flights due to recent outages of the new tram system.
There was a series of outages in April that were caused due to the unexpected outages. While OIA officials were prepared for some adjusting to the new system, there were still some passengers who missed flights.
Effected flights that have been identified by United, Spirit, and American Airlines will be eligible for varied levels of compensation including $600 dollars for flights longer than 1500 miles, $400 dollars for flights between 750 and 1500 miles, and $250 for flights less than 750 miles.
“This is our effort to mitigate travelers’ costs due to the tram outages,” says Phil Brown, Executive Director of the Greater Orlando Aviation Authority. “We have patterned the program after one in the European Union because we found nothing comparable in the U.S.” said Phil Brown, Executive Director of the Greater Orlando Aviation Authority.